Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

Going beyond Your Good Service to Exceed the Customer's Expectation

Adams Media Corporation (Feb 01, 2001)

#96

1580624588

| Paperback

252 pages | 152 x 224 mm | English

Dewey 658.812

LC Classification HF5415.5 .F66 2001

LC Control No. 2005299531

Subject

Customer Services

Plot

By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.

Personal

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Added Date	Aug 09, 2010 05:47:42
Modified Date	Aug 16, 2013 02:28:35

Notes

Includes index.